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The sort of doctor you can speak about to anything

Posted By Lelly

"The sort of doctor you can speak about to anything"

About: Heathfield Suite / Gynaecology

(as the patient),

The nurse, I think her name was Ella, took me round to the room. Dr Sokolova was very welcoming, as always, and commented on my weight loss (which was lovely). She is an excellent listener and helped me with practical information. She is the sort of doctor you can speak about anything (embarrassing things, too).

Thank you.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 01/05/2018 at 16:06
Published on Care Opinion on 02/05/2018 at 10:39

picture of Eunice Goodwin

Dear Lelly,

It is a real pleasure to hear such a lovely post. Thank you so much for taking time to share this about your care. It is so important to feel you can discuss even the embarrassing things and I am glad you find this with Dr Sokolova. I am sure it will make her day.

Well done on your weight loss, I know the feeling.

best wishes,

Eunice

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