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Care Opinion

Amazing staff

Story from nhs.uk

"Amazing staff"

About: St Michael's Hospital (Hayle)

Thank you to all the wonderful staff at St MIchaels hospital Hayle. Brilliant doctors, wonderful caring nurses, Amazing skilled physios who got me on my feet. The lovely ladies who brought the food and tea. St MIchaels must be a blueprint for any model of health care. This hospital must be given a 5 star rating for its outstanding quality and delivery of care, cleanliness, patient information and involvement. From the point of Pre op assessment, to surgery, recovery to discharge is a positive journey for any patient. Thank you.

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Responses

Response from Michaela Johnson, QI Manager, Quality Improvement, Royal Cornwall Hopitals NHS Trust 5 years ago
Michaela Johnson
QI Manager, Quality Improvement,
Royal Cornwall Hopitals NHS Trust

Submitted on 01/06/2018 at 11:40
Published on Care Opinion at 16:11

picture of Michaela Johnson

Dear Sheila

Thank you so much for leaving such a wonderful and positive review of St Michaels Hospital. It is lovely that you have shared the outstanding quality and delivery of the care you received and that all staff carried out their jobs in such a caring way.

I am so pleased that you had such a positive patient journey from start to finish and I will be sharing your kind words and high praise with the entire team at St Michaels as I know they will be thrilled to receive it.

Thank you again.

With kind regards

Michaela Brewer, Patient & Family Experience Coordinator

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