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"Nothing has changed"

About: Countess Of Chester Hospital / Urology

(as a service user),

treated at clatterbridge with radiation, since then been unable to control bladder, have been going to COCH for two years only the last time there did I see a doctor who said I needed treatment and they would personally see me in two months that was feb 2018  my appointment is aug 2018 for another consultation.. I have already complained to chief executive and had my complaint upheld but still nothing changed. still can't go anywhere for more than one hour as need a toilet? I feel depressed and I'm not sleeping.

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