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"Support and love we have received"

About: Ayrshire Central Hospital / Old age psychiatry

(as a carer),

Today we hit a huge milestone in our house. After 6 and a half months I would personally like to share my feelings of how amazing Woodland View Hospital is. My mum was taken under the care of all the amazing nurses and doctors back in September 2017, and it was the most frightening, yet best thing that could’ve happened for her. They had so much patience and time for every single patient in my mum’s ward and it was so amazing to see. I also want to give a massive shoutout to Charge Nurse McClymont. She has not only supported my mum, but myself, my dad and my brother. She has been there every step of the way and I am so grateful for that. I also want to personally thank on behalf of my family to all my amazing friends and family and of course James. Without everyone’s support we would have really struggled, but with the support and love we have received I just want to say a million thank you’s. As of tomorrow my gorgeous mum moves off to her new home, a beautiful care home that is perfect for her. Fingers crossed everything works out from here on now!  

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Responses

Response from William Lauder, General Manager, Mental Health Services, North AH&SCP, NHS Ayrshire and Arran 5 years ago
William Lauder
General Manager, Mental Health Services, North AH&SCP,
NHS Ayrshire and Arran

Senior Operational Manager MH inpatient and Liaison service

Submitted on 08/05/2018 at 12:48
Published on Care Opinion at 14:49


picture of William Lauder

Dear Cassidy0710

On behalf of Stephanie and the team in Ward 3 thank you so much for taking the time to give this positive feedback as to your and your mum's experience of services in the ward.

I have made sure that Stephanie and her team have been made aware of your kind words and she and the team are delighted to receive this feedback - recognising how privileged they are to work with individuals and their families at such difficult times and striving to make difference.

We all hope your mum has settled well into her new home.

William

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