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Very good

Story from nhs.uk

"Very good"

About: Royal Blackburn Hospital

Went to the urgent care unit, most professional, puts my GP's practice to shame,was in and out in about an hour. All good, this is a highly motivated caring team, all I could see on my visit was a team spirit willing to care and help anyone from treatment to giving directions. 5 Star +.

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Responses

Response from Royal Blackburn Hospital 5 years ago
Royal Blackburn Hospital

Submitted on 26/04/2018 at 11:56
Published on nhs.uk at 13:06

Thank you for taking the time to tell us about your recent visit to the Urgent Care centre at Royal Blackburn Teaching Hospital.

It is lovely to receive such positive feedback regarding the care and service you received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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