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Medical staff good shame about first contact staff

Story from nhs.uk

"Medical staff good shame about first contact staff"

About: Furness General Hospital / Trauma and orthopaedics

The medical staff are extremely professional

Hospital clean

Only let down by the male on orthopaedic reception who was rude unfrendly and Un helpfill he is a let down to a good hospital

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Responses

Response from Furness General Hospital 5 years ago
Furness General Hospital

Submitted on 24/05/2018 at 10:37
Published on nhs.uk at 13:06

We are really sorry that your experience at our hospital wasn’t what you would expect, and we are keen to learn more and respond directly to you. We would appreciate it if you could contact our Patient Relations team on 01539 716621 to allow us to carry out that work. Thanks again and hope to hear from you soon.

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