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"NO URGENT ACCESS UNLESS SUICIDAL... 3RD WORLD..."

About: Birmingham and Solihull Mental Health NHS Foundation Trust

After a mess around with GP which caused a 3 week delay of my referral, and numerous calls to community mental health team to find out when my appointment is, I was called back by someone from CMHT who said that they had discussed my case and I would be seeing a Medic. The medic term I guess was to cause me distress and miss -understanding, when it comes to mental health it's more appropriate to use the words pysciatrists, Counsellors or psychologist,but after having to ask what she meant by medic she said a psychiatrist. Being desperate to sort my mental health out asap before I end up penniless from being off work for months, I asked when will I be seen, to be told I don't know, I explained to her that I desperately need to see someone urgently, due to insomnia,depression,moods, paranoia and not functioning and she just said she doesn't know, not even an estimated time, admittedly I started getting agitated because I was hoping I would be seeing someone this week and perhaps should have been more polite, but she said to me I should count myself lucky that I'm seeing a medic, because most people have to see a nurse first. After years of being fobbed off and then paying for a private psychiatric assessment just to actually reach mental health services on the NHS, J don't feel like I'm lucky at all. There is no early intervention that is advised, there is no urgent mental health services, unless your suicidal, this is so backwards, the nice guidelines mean nothing because they prevent you accessing services despite you fitting the criteria for urgent assessments.

Early intervention is advised but not available, how many people are living in poverty and unemployed and on sickness benefits because they couldn't get access to mental health services when it is most needed to keep them in work ? It's a vicious cycle, The NICE guidelines state what an urgent referral is, but the mental health service only assess you if your suicidal or ready to harm someone or yourself,how do they not understand that we don't need to hurt ourselves, we are already hurting, it's the lack of mental health services that is a harm to others, not the majority of mentally ill people.

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Response from Birmingham and Solihull Mental Health NHS Foundation Trust 6 years ago
Birmingham and Solihull Mental Health NHS Foundation Trust
Submitted on 27/04/2018 at 15:36
Published on nhs.uk at 16:06


We aim to assess people as soon as possible. With GP referrals we rely on the GP to guide as to the level of urgency. At Community Teams we also aim to see people as soon as possible but sometimes caseloads and staffing issues can result in a waiting time. Our Customer Relations team are on 0800 953 0045 and if you could contact them they can liaise on your behalf to check when your appointment is scheduled and whether there is any possibility of an earlier appointment. If you feel that your condition is getting worse then your GP can also request increased urgency in your need to be seen and potentially offer help with some symptoms.

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