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"Refer to neuropsychology dept. Mother of..."

It's with a heavy heart I give such a negative review of a dept where I had pinned my hopes of some expert help and advice been offered to my daughter.

The consultant behaved in a very unprofessional manner swigging from a bottle of water throughout the interview.

He repeatly asked for dates and medication, seemed confused and not listening to what was been relayed.

The consultant was supposedly to have an interest in ME/ CFS but did little to convey that.Not once asking pertinent questions.

The session ended with a throw away comment that my daughter should seek advice from a neurologist as she may have MS.

A very unhelpful and soul destroying consultation for my daughter.

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Responses

Response from Barberry Centre 5 years ago
Barberry Centre
Submitted on 25/04/2018 at 08:13
Published on nhs.uk at 12:06


We are sorry to read of your experience at our Barberry Centre. ?All our consultations should operate in a professional manner. If you could kindly contact our Customer Relations team on 0800 953 0045 they will be able to take further details, investigate this matter and offer guidance for future support for your daughter.

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