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"My stay alexandra hospital, april 6th"

About: Alexandra Hospital / Trauma and orthopaedics

Will start on very negative thought, arrived in a and e at around 12.30am april 7th, was left after xray for 10.5 in agony with broken ankle, no toilet and no drink, was awful.

From time when i arrived firstly on ward 17, staff help and consideration was amazing, thank you to all at ward 17.

I was then moved to ward 18, well i cannot say enough good things about all the staff on ward 18 you were all amazing, from getting drinks bed changing, bathroom duties i cannot fault anyone of you, thank you so much.

Special thanks to three members of staff who made me feel so much better about my operation thank you so much.

You are all amazing people and anyone who is on ward 18 you will be well looked after and cared for, thank you also to all theatre staff who are all fantastic, you all made my long stay so much better.

Thank you allx

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Responses

Response from Alexandra Hospital 5 years ago
Alexandra Hospital
Submitted on 13/07/2018 at 10:15
Published on nhs.uk at 12:06


Ms Hughes,

Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. We will share your kind comments with the responsible management team for the area so that they can be shared with the staff. If you require anything further you can contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733 - please quote the reference number 33921.

Regards,

Patient Experience Team

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