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Rude staff , speaking about a 23 months old baby

Story from nhs.uk

"Rude staff , speaking about a 23 months old baby"

About: Northampton General Hospital (Acute) / Accident and emergency

Rude staff , saying they struggle with staff , got in with an ambulance at about 2.30 not seen till 7 and still ongoing it's about a 23 months baby , this will leave a complain and a bad taste of paying so much NI.

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Responses

Response from Northampton General Hospital (Acute) 6 years ago
Northampton General Hospital (Acute)

Submitted on 23/04/2018 at 14:55
Published on nhs.uk at 15:06

We are very sorry to read you were disappointed with your experience in our A&E Department. If you would like to discuss your concerns with us in more detail please contact our Patient Experience and Engagement Team on 01604 545807 or our Patient Advice and Liaison Service either via email - pals@ngh.nhs.uk or telephone 01604 545784. Kind regards, NGH.

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