"Appointments and helpfulness"

My appoint was at 11am and while waiting the fire alarm went off, staff very professionally escorted us to an area of safety. Later we were taken back to our respective waiting areas and they apologized for delays but carried on with their work so well. I went into my examination and was then told I need a flexible sigmoidoscopy and this was arranged in endescopy in about five minutes. All this, fire evacuation and I still left the hospital within 2 and a half hours. Excellent service in this department today. I would also like to say that I have in this last week heard from two other departments who will be seeing me ,one on Saturday and one on Sunday, 7 Day a week service, well done.