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Excellent nursing care, questionable medical...

Story from nhs.uk

"Excellent nursing care, questionable medical..."

About: Witney Community Hospital

Took my daughter to MIU with SEVERE abdominal pain & vomiting on advice from paramedic who wanted a second opinion. GP diagnosed norovirus despite a history that didn't tally & sent us home. My daughter was admitted later to OUH by ambulance for emergency bowel surgery out of hours and lost a section of small intestine due to slow diagnosis. Noted by medical friends that, given the history, the correct diagnosis should have been fairly obvious.

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Response from Witney Community Hospital 5 years ago
Witney Community Hospital

Submitted on 23/04/2018 at 13:00
Published on nhs.uk at 14:07

Thank you for taking the time to leave feedback relating to yours and your daughters experience of attending the Witney Minor Injuries Unit.

I am really sorry to read that your daughter was not diagnosed quickly leading to further complications.

We take all feedback about out services seriously and I would be grateful if you could contact the Patient Advice and Liaison Service (PALS@oxfordhealth.nhs.uk or 0800 328 7971) so that we can work with you to ensure we learn from your experience to improve the service provided to others.

With best wishes

Alexandra Bambury

PALS Officer

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