I escorted a relative, who is a wheelchair user, to the Day surgery unit at Stoke Mandeville Hospital.
At Day surgery Reception, there are plenty of chairs but I had to 'park' the wheelchair in the children's play area which was the only open space available.
The door from the Reception area to the waiting area is not self-opening and I had to ask a painter who was working nearby to hold it open for me.
This was the only department we dealt with but the same problem may exist in others.
Could I suggest that you arrange for a 'mystery shopper' in a wheelchair to visit the various hospital departments and report back on the arrangements for access and waiting?
Thank you
"Nowhere to 'park' a wheelchair in the waiting..."
About: Stoke Mandeville Hospital / General surgery Stoke Mandeville Hospital General surgery HP21 8AL
Posted via nhs.uk
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