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"Every single member of staff was absolutely excellent"

About: Aberdeen Maternity Hospital / Obstetrics (Maternity care)

(as the patient),

Last week I was admitted with a nasty bout of ecoli sepsis and I'm 35 weeks pregnant. From the off set of being admitted and not knowing what was wrong, I was fully cared for and put at ease. At first I was admitted to the Westburn ward where Kay (I think her name was) took exceptional care of me and reassured my partner. Unfortunately my condition couldn't be managed in Westburn and I was transferred to one on one care in the recovery (Labour) ward where every single member of staff was absolutely excellent and kept me going.

ALL staff should be highly praised. Nothing was ever a bother and was always cared for at the highest standard no matter how busy they were. I was then transferred to Ashgrove ward where the girls were just lovely and made my stay that little bit easier.

Within 5 days I was ready to be discharged and came back home. Soon I'll be back into AMH to deliver my second baby and I really have no hesitation that me and my baby will be cared for with the highest standard. All staff at AMH are a credit to the NHS!! And don't get enough praise for the brilliant work they do!

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Responses

Response from Jayne Forrest, Midwifery Manager, Maternity and Women's Services, NHS Grampian 6 years ago
Jayne Forrest
Midwifery Manager, Maternity and Women's Services,
NHS Grampian
Submitted on 22/04/2018 at 10:32
Published on Care Opinion at 11:34


picture of Jayne Forrest

Dear smckxo

I am sorry to hear you have been unwell and hope you are feeling much better now and are looking forward to meeting your new family member soon.

Thank you so much for taking time to provide this lovely feedback for the team. It really is important to us and I will ensure that I share this with them. As you know the team work very hard and really care about the quality of care they give and how it supports women and their families.

Best wishes to you all and I hope your new arrival brings lots of fun and happy times ahead.

Jayne

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