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"I left feeling positive and happy"

About: Forth Valley Royal Hospital / Dermatology

(as a service user),

My NHS ladies Kirstie and Jill greeted me cheerfully . They explained exactly what to expect (right down to *the injections will be painful* they were right!)

They were professional and really settled my nerves before the procedure.

Everything went well and I left feeling positive and happy.

Thanks ladies its so much appreciated!

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Responses

Response from Kirsteen Easson, Surgical Skin Nurse Practitioner, Day Surgery, NHS Forth Valley 5 years ago
Kirsteen Easson
Surgical Skin Nurse Practitioner, Day Surgery,
NHS Forth Valley
Submitted on 27/04/2018 at 14:37
Published on Care Opinion at 16:53


Thank you so much for taking the time to leave such lovely feedback which I have shared with our team.

I am pleased to hear you were put at ease and felt supported during your procedure. I can be an anxious time coming into hospital and I am glad you had a positive experience.

I hope your wound is healing well.

Thanks again.

Kirsty

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