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"get drs that can talk to deaf"

About: Medway Maritime Hospital / General surgery

my husband he has no hearing at all he hears by sign and lip reading so when the dr talks to him he has no idea what hes saying he

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Response from Patient Experience Manager, Medway NHS Foundation Trust 5 years ago
Submitted on 26/04/2018 at 12:37
Published on Care Opinion at 13:26


Thank you for your feedback.


If we are made aware in advance of the need for support for hearing impaired patients we will of course arrange this at the time of the consultation.


We would like to hear more about your husband's poor experience to try and assist further, please do contact our PALS team (patient advice and liaison service) on medwayft.pals@nhs.net or 01634 825004


The Patient Experience Team

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