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Given me confidence to overcome tendency of falling

Posted By neptuneer49

"Given me confidence to overcome tendency of falling"

About: Brooksby Day Hospital / Physiotherapy

(as the patient),

I was very satisfied with care and attention I received with both nursing and physiotherapy which was carried out in a kind and professional manner giving me more confidence to overcome tendency of falling.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 26/04/2018 at 15:04
Published on Care Opinion at 16:28

picture of Eunice Goodwin

Dear neptuneer49,

Thank you for taking time to provide this feedback. It is very gratifying for the staff to get such nice feedback about the service they provide and I will be very happy to make sure the teams see your post. I am sure they will also be very pleased to know that it has given you more confidence to prevent you falling.

I hope you are well now,

best wishes,

Eunice

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