"Not great service"

I became a patient with this practice two years ago and in that time have only had two appointments, but have not been impressed with the service at all. First when you call the surgery it often takes several attempts before someone answers the phone. The receptionist are often very curt and a little rude.

There is a general feeling and of exhasperation, like the receptionists and staff dont have time for you, and just want to get you in and out as fast as possible with your health being thier secondary concern. For my last appointment I had specifically asked to see a doctor, didnt mind which, just whoever was available and when I attended that appointment I found out id been booked to see the nurse practitioner. I was also shocked when I recently called to book an appointment to have my contraceptive implant replaced and was told you cannot book an appointment for any sexual health issues you must attend a walk in clinic which is only on a Tuesday between 4-6 and i always over prescribed. So I attended waited two hours to be seen and still havent had my issue sorted as they did not have time to do the procedure. Not only is it baffling that i cant fet an appointment at my own GP surgery for sexual health issues but the weekly sexual health clinic is obviously overprescribed and understaffed and such a waste of time and very inconvenient if you work full time! I think I’ll be leaving this practice and looking elsewhere.