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"Breast clinic appointment"

About: Diana, Princess Of Wales Hospital / Breast surgery

I was referred here after finding my 6th breast lump in two years so I was referred here again.

On arrival everything was fine up until two hours later I still had not been seen, turned out my notes were forgotten about.... anyway I was next the doctor wasn’t too bad however I felt like he didn’t examine me properly only felt where I pointed to and no where else. Told me they’ll scan me and see me after the scan.

Now the radiologist I saw was extremely rude

Walked in the room there was no hi how’re you just, oh you’ve been here a few times before but they’ve never found anything.

Disregarded as soon as I walked through the door....

anyway I told her actually lumps where found last time yet not biopsies due to my age.

She replied “not what it says in here”

Anyway she spent all of two seconds scanning me totem said yep nothing there you can go home.

I said the dr was going to see me after my scan.

She said no you can go home that’s it

And I said well will you answer all my questions then?

To which she replied no that’s the doctors job

Well why can’t I see him like it was originally planned?

Anyway I was whisked out the door without a second thought.

I was left feeling upset, angry and scared as I was not reassured at all.

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Responses

Response from Diana, Princess Of Wales Hospital 5 years ago
Diana, Princess Of Wales Hospital
Submitted on 03/05/2018 at 14:24
Published on nhs.uk at 15:06


Hello, we’re really sorry to hear of your experience with the Trust and, due to the nature of the case, we’ve escalated this to our consultant radiographic practitioner, Sarah, who would like you to contact her if at all possible?

She is available on 01472 874111 (ex 303955) and would require your details in a private and confidential manner to address the concerns which you’ve raised.

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