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Colonoscopy

Story from nhs.uk

"Colonoscopy"

About: The James Cook University Hospital

I would like to thank all staff associated with my recent visit. Despite the procedure being something I was very nervous about , everyone I saw did everything to make me feel relaxed.

I followed all the instructions and the procedure was very straight forward and not painfull or too uncomfortable .

The staff kept talking to me throughout and were really helpfull.

This ensured that something I was dreading was very straightforward.

Many thanks to all involved.

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Responses

Response from Chloe Holmes, Patient Experience Administration Assistant, South Tees Hospitals NHS Foundation Trust 6 years ago
Chloe Holmes
Patient Experience Administration Assistant,
South Tees Hospitals NHS Foundation Trust

Submitted on 23/04/2018 at 15:42
Published on Care Opinion at 16:07

Hello,

Thank you for taking the time to share your story.

I am delighted that you have had such a positive experience with the Trust and it is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

I will happily pass your feedback on to the Endoscopy Centre. If you would like me to pass this on to specific staff members or you would like provide further detail please can I ask you to get in touch via our email address: stees.compliments@nhs.net or by phone on 0800 028 2451 and I will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

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