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"Dr"

About: Doncaster Royal Infirmary / Urology

My friend who is in end stage cancer of the penis visited the surgical assessment unit today at the request of his oncologist for a supra pubic catheter,he was seen by a Dr who was less than sympathetic and arrogant to say the least,I've worked for the NHS for 44 yrs and can honestly say I am ashamed of the service my friend had received and cannot understand in this day and age how a person so sick can be treated in the way he has been it's shameful

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Responses

Response from Doncaster Royal Infirmary 6 years ago
Doncaster Royal Infirmary
Submitted on 20/04/2018 at 14:32
Published on nhs.uk at 15:06


Thank you for your feedback following your friends recent appointment.

Please accept our apologies, we pride ourselves on the high quality of care delivered by our staff and are disappointed that this was not the case in your friends situation.

We would appreciate discussing this with you further, could you please contact the Trust’s Patient Experience Team on Freephone 0800 028 8059 or by e-mail: dbth.pals.dbh@nhs.net.

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