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"Just don’t understand the purpose of this place"

Honestly I don’t understand why my GP keeps sending me here for my mental health treatment and expecting them to help. They don’t help, they don’t even offer support. They don’t attempt to stay in touch. They tell you they’ll get in touch after hour session after talking about the way you feel and that’s it and you’ll get a letter in the post saying that they closed the referral and then you go back to the GP and they send you back to this place. Or people at 80 st Stephens will then send you away to a charity for help and the charity then loses it when you show up because it all that this place does if throw you the problem somewhere else. I’ve been here severals times. Attempted suicide five times and unfortunately failed suicide attempt each time. I’ve know got to go back to this place to see someone to be tested for Aspergers. I’ve just gone to a group session to find out another person in my position just saw well-being. And got further with information for a support session in watton.

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Responses

Response from Community Services - Central Norfolk 6 years ago
Community Services - Central Norfolk
Submitted on 19/04/2018 at 07:53
Published on nhs.uk at 12:19


“I am sorry to hear about your experiences of the Youth Service; as a service that aims to help and support young people experiencing mental health difficulties we aim to be accessible and supportive in meeting people’s needs and ensuring that they receive the appropriate treatment. We would certainly not want to contribute to any difficulties and apologise if your contact with the service has not provided you with this and has left you feeling that that it is not helpful to attend. I would encourage you to get in contact with us directly so that we are able to talk this through with you and clarify what is happening with your care.”

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