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Care Opinion

What Rachel House means to us

Posted By Mum to 4

"What Rachel House means to us"

About: CHAS at Home Rachel House

(as a service user),

Our visits to Rachel House and the support we receive is so extremely precious to us. We visit every few months and look forward to a full nights sleep upstairs with our daughters whilst our son is cared for by the staff downstairs.

The staff have also been amazing at making things happen for us and our wish for camping with our son was made a reality and we camped in Rachel House garden.

We can’t compare the support we get from CHAS to anything else. Thank you all xxx

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Responses

Response from Jane McFarlane, Clinical Nurse Manager, Nursing, CHAS 6 years ago
Jane McFarlane
Clinical Nurse Manager, Nursing,
CHAS

Nurse

Submitted on 19/04/2018 at 12:30
Published on Care Opinion at 12:41

Hi "Mum to 4"

Thank you so much for your kind feedback!

It means so much to us to know that we have been able to make a difference and help families experience situations they might otherwise have thought impossible - I am so glad you all enjoyed camping in the garden (hoping you stayed warm and cosy!)

The team will be delighted to hear that you are feeling so well supported by CHAS.

Look forward to more fun in the future!

Best wishes

Jane

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Response from Corinna Robertson, Family Support Manager, Family Support, CHAS 6 years ago
Corinna Robertson
Family Support Manager, Family Support,
CHAS

Manages the social workers, transition team, activities team and chaplains

Submitted on 19/04/2018 at 12:31
Published on Care Opinion at 12:41

picture of Corinna Robertson

Hi Mum to 4

Thank you so much for your comment, It is really kind of you to take the time to respond, It is really important that we hear how we are doing.

I am so glad you had a great time camping, I remember the huge tent with the amazing lights and decorations, I also remember the laughing coming from the tent.

I am looking forward to this summer to see what else we can get up to!!

All the best

Corinna

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