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"Accident and emergency brilliant"

About: Stepping Hill Hospital / Emergency Department

(as the patient),

Went to accident and emergency after a bad fall, I had heard that waiting times were not good, I can say from start to finish I received first rate care in A&E and with very little waiting around, the staff were very caring and I felt in safe hands, such a caring and dedicated department.

I was really scared when I got there and in a lot of pain too, I was supported and given pain relief. Thank you to the staff for getting me on my way quickly and efficiently and with such care and compassion too.  

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Responses

Response from Stepping Hill Hospital 6 years ago
Stepping Hill Hospital
Submitted on 27/04/2018 at 15:00
Published on nhs.uk at 16:06


You're very welcome, it's lovely to read that you felt safe and looked after. I will share your comments with the team and I hope you are feeling better.

Complaints & PALS Team Lead

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