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"1st appointment for thyroid cyst"

About: County Hospital / Ear, Nose and Throat

This was my first time at Stafford County Hospital and I was very wary after the bad press, but very unfounded.

Parking was very easy and a member of staff met us at main reception to show us where to go.

Reception staff at ear, nose and throat were helpful and friendly.

Didn't have to wait long, and the Specialist and his team were very friendly and professional.

I was told everything about what was going to happen, and my questions were answered fully.

I will not be worried about going again, when

I have to go for my neck biopsy..

Lovely hospital and staff.

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Responses

Response from County Hospital 6 years ago
County Hospital
Submitted on 17/04/2018 at 12:30
Published on nhs.uk on 18/04/2018 at 03:38


Thank you for taking the time to share your lovely feedback around your experience of our hospital. Your comments will be very gratefully received by the staff involved in your care.

With best wishes

Rebecca Pilling, Quality Improvement Facilitator: Patient Experience.

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