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so far very very poor

Story from nhs.uk

"so far very very poor"

About: Manchester Royal Infirmary

What I liked

I was referred to Manchester royal Infirmary by my GP in November 2010, for none urgent abdominal surgery, it took 3 months before I saw a doctor, and a further 5 months before I had any tests and I am still waiting for a date for the surgery, I have been told it may be October before I actually gets to have my surgery

I am in constant pain and need strong analgesia every day

It is complete lie on the web site to say you see a doctor in 15 days of the referral and have your treatment by 10 weeks

This must be a typing error, it is 10 months and I am still waiting

I would not recommend attending this hospital if you need treatment soon, I cannot comment on the standard of medical or nursing care, as so far I have not had any

What could be improved

get the waiting time for sugery less , and more in line with your own policy

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Responses

Response from Manchester Royal Infirmary 12 years ago
Manchester Royal Infirmary

Submitted on 19/08/2011 at 11:55
Published on nhs.uk on 20/08/2011 at 04:01

We are very sorry to receive your comments and concerns via the NHS choices website. It is very difficult to respond to the specific concerns you have raised without being able to investigate in detail. We take all issues surrounding patient care very seriously. If you want to raise this issue please contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk.

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