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"If you are in severe pain expect to wait hours..."

About: Royal Stoke University Hospital

Rushed to stoke hospital Wed rupture appendix was left sitting a chair for over 4 hrs waiting to see a doctor asked for pain relief but was told I was unable to have any until I had seen the doctor finally went into theatre at 9.30 unfortunately had to stay in until Friday afternoon staff were rude doctor was brilliant nurses seemed to busy gossiping about other staff than wanted to help food disgusting had an undercooked turkey meal then bones in the sandwiches unbelievable don't know what has happened to the nhs but it's scared me so much

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Responses

Response from Royal Stoke University Hospital 6 years ago
Royal Stoke University Hospital
Submitted on 16/04/2018 at 09:37
Published on nhs.uk at 14:07


I am sincerely sorry to read of your experience of our hospital. I would be very grateful if you could contact our Patient Advice and Liaison Service (PALS) on 01782 676450 or via email to patientadvice@uhnm.nhs.uk to provide additional information and allow us to investigate your concerns further.

With kindest regards

Rebecca Pilling, Quality Improvement Facilitator: Patient Experience.

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