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"Akin to being reprimanded in a disciplinary..."

About: Selden Medical Centre

I had been told by a GP to “get back to us” if things don’t improve.

They hadn’t, and after realising there were changes that alarmed me, plus lot of worry and deep discussion with my other half, I spoke to a GP I had never seen before - and it was more like being reprimanded in a disciplinary hearing by a contemptuous self important officer than asking a GP for help.

I was thoroughly put in my place (which was obviously that of a nuisance) rather than listened to with any kind of sensitivity.

Most people (including me) dont ask for support and/or help unless we are alarmed by a new problem, or change to an existing one.

The phrase “what do you expect me” to do was, from memory, used, (and not by me).

I was cut short when trying to explain something, (a couple of changes to my problem which had not been covered previously) and then given some so-called facts, some of which I disputed as they weren’t quite accurate.

The tone became nastier as this GP made it quite clear they had no time for me.

Most of the GP’s I am familiar with at Seldon are not listed any more - either retired or moved on.

It looks like I should find another surgery.

Incidentally - I was made to feel that my medical care was a privilege - In fact it’s been a right since 1948.

Wonder if this GP knows that?

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Responses

Response from Selden Medical Centre 6 years ago
Selden Medical Centre
Submitted on 16/04/2018 at 17:31
Published on nhs.uk at 18:07


I am sorry to read your comments about the contact you have had with GPs at our practice.

If you would like to contact me directly in confidence your comments can be investigated.

We would like the opportunity to work with you to try and resolve the issues you raise. Sandra Giammattei, Assistant Practice Manager.

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