This is a follow up to my opinion on NHS Douglas St. Hamilton which relates to the same subject.:
I have been very impressed by many treatments received on the NHS, but it would be VERY amiss of me not to include Mr. V. Sood's maxillofacial clinic and orthodontic reception at Monklands Hospital, Coatbridge.
The word 'cancer' can give someone such a shock and instil fear in a person... not so in my own experience. Mr V Sood, in his first description of my dilemma and his explanation of treatment required, portrayed to me a self confidence and assurance of ability and expertise which instantly filled me with faith in him successfully removing the problem.
Not only that, from reception to surgery, the staff and nurses were so compassionate and caring... treating me as if I were the only individual in their care! I am ashamed to admit I do not know the name of the Doctor who did the procedure with Mr Sood and can only apologise for that!
The experience in the Day Surgery and the confidence gained in everyone's ability as they worked with each other so calmly, helped me tremendously. Where on earth would we be without all these amazing, wonderful people? My sincere grateful thanks to Doctors, Nurses and Reception Staff.
"Reassured by compassionate care"
About: University Hospital Monklands University Hospital Monklands Airdrie ML6 0JS
Posted by Liz B (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Nichola Summers
Update posted by Liz B (a service user) 6 years ago