"Dignity and professionalism at prostate biopsy"

In March this year I attended the Nottingham City Hospital Urology Centre for a prostate biopsy.

Prior to the proceedings I was spoken to by Andy who carefully explained the procedure and answered any of my questions. His approach went a long way towards reducing my anxiety.

He then conducted the biopsy with the assistance of Anita in a very skilled manner. He was very gentle and the worst description that I could apply would be discomfort as opposed to pain. Anita's participation was invaluable. She obviously had a good idea of what support was needed and when. She said just the right things to help.

Both Anita and Andy afforded me great dignity throughout - not easy considering the circumstances. I feel that praise should be given to them by your department.

I am very grateful to them for their professionalism and I would like you to be aware of what an asset they both are to the centre.