This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Thank you for my treatment at day surgery unit"

About: University Hospital Ayr / Day Surgery

(as the patient),

I just wanted to pass on my thanks to the staff in the day surgery unit during my visit last week.

Mr Obi kept me informed before and after surgery, ensuring I was fully aware of everything. The anaesthetist listened to my concerns and reassured me that he would look after me. The nurses in the day unit were attentive and friendly. Their care was first class.

In a time when the NHS is underfunded, understaffed and more and more pressure to reach targets has been placed on staff it is reassuring that these professionals have not let it affect the service they provide for patients. Thank you, thank you, thank you.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Karen Andrews, General Manager, Surgical Services, Surgical Services, Ayr Hospital, NHS Ayrshire and Arran 6 years ago
Karen Andrews
General Manager, Surgical Services, Surgical Services, Ayr Hospital,
NHS Ayrshire and Arran
Submitted on 16/04/2018 at 15:28
Published on Care Opinion at 15:56


Thank you for your positive comments about your experience within the Day Surgery Unit at University Hospital Ayr. I will ensure your feedback is shared with the team involved in delivering your care. We very much appreciate you taking the time to post about the quality of care you received.

regards

Karen Andrews, General Manager - Surgical Services

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k