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"My hospital stay"

About: Queen Elizabeth Hospital Birmingham / Cardiology

(as the patient),

I came to visit a family member with a balloon and wasnt feeling well that resulted in me having a cardiac arrest in the main entrance and was in critical care area c for 11 days I received amazing care from all the staff in critical care and then I was moved to ward 513 who was also fabulous I was a patient on 513 for 5weeks then I was discharged for approximately 3 weeks, however I was rushed back in due to throwing up blood I was in cdu for 2 nights and then moved to ward 726 where I am currently. The treatment and care I have received from all the staff on 726 has been phenomenal especially nurses joanne (aux), nurse caroline (sister) and teresa (housekeeper) I really appreciate all the wonderful work and care that all the staff are giving me and im really grateful.  One little thing that would be helpful is if the music playing on the wards could be a lower. All my treatment has been great. 

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Responses

Response from Nicky Beecher, Patient Experience Manager, University Hospitals Birmingham NHS Foundation Trust 4 years ago
Nicky Beecher
Patient Experience Manager,
University Hospitals Birmingham NHS Foundation Trust
Submitted on 25/07/2019 at 16:59
Published on Care Opinion at 16:59


Eleanor, thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care and treatment you have received at CDU, Critical care, ward 513 and ward 726. Your kind words have been forwarded to senior hospital staff responsible for these wards to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback or would like to tell us more about your story as a patient at the hospital please visit the hospital webpage www.uhb.nhs.uk/yourviews or email us patientexperience@uhb.nhs.uk

If you would like to nominate a member of staff for our 'Building Healthier Lives Awards' please visit https://www.uhb.nhs.uk/news/do-you-know-someone-who-deserves-to-be-recognised.htm

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