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Thank you for the caring and the prompt service...

Story from nhs.uk

"Thank you for the caring and the prompt service..."

About: West Cumberland Hospital

What I liked

Having a room to myself behind the reception desk of the Coronary Care Unit.

The caring attitude of the staff

The prompt reaction of the ambulance, coming on narrow roads to where I had my heart attack

Anything else?

Just a big thank you for looking after me in the Coronary Unit for four days and arranging the transfer to Blackpool Victoria Hospital, where I underwent a double heart bypass operation. I am now recovering well at home and walking a little more each day. Hope to be back on those mountains soon.

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Responses

Response from West Cumberland Hospital 8 years ago
West Cumberland Hospital

Submitted on 25/02/2016 at 16:30
Published on nhs.uk on 26/02/2016 at 01:30

Dear Mr Bland

A recent audit of the Trust responses on this website has identified that we did not respond to your comment in an appropriate timeframe.

Please accept our apologies for this error.

Many thanks for taking the time to post your thoughts and again, apologies that we failed to respond at the time.

Best regards,

Alison

Patient Experience

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