"Terrible service for a young patient."

I am 18 years old and visited Bushey Spire Hospital in the oral department regarding my jaw. I found the receptionist snappy and rude when I arrived. I was told to go to the 1st floor by the recpetiOn for which two lady’s greeted me at the top of the staircase. They questioned if I was at the correct hospital, and who I was seeing. I mentioned I forgot the surgeons name for which they made remarks and came across very intimidating. I sat down in the waiting room and got dirty looks from other patients. For which the staff then moved me back out of the waiting room and to the corridor seats. Regarding the consultant I saw, it was by far the worst consultation I have ever had. He felt my jaw once and said it was down to ‘society and stress of being a young man’ and that there was nothing he could offer. For the money he was being paid and the high expectations I had for a private hospital. I was very disappointed.