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"My New GP"

About: General practices in Greater Glasgow & Clyde

(as the patient),

I was so apprehensive my GP  whom he, and his family, had been attending me, and my family, for nearly 100 years, yes one hundred years! was leaving. My parents and grandparents had been on the Barrett List all that time.

Who would replace him? Would I need to change practice if I didn't like the new GP? I am older, I don't like change and I have lots of medical problems so who I have 'covering my back' is important. 
Although thinking about it everyone needs the same things from a GP trust, empathy, medical knowledge and kindness. I also needed a GP with a good moral compass. 
Well, the day dawned and I met Dr. Canning. He is young, he is enthusiastic and I was amazed to find I felt at ease with him. I think the main reason for this is because he LISTENS, he doesn't rush you, he doesn't tell you about the 'ten-minute appointment system'. No, he listens and I felt safe in his hands and since that day we have built up a relationship. I trust him, he is well up to speed with regard to new drugs, he prescribed a new painkiller which made such a difference I could have wept.
I think his whole approach is based on respect, kindness and us making informed judgments together. He has, I feel,  always my best interest in mind. I love his enthusiasm and that he aims to get me for the 'best' treatments available, and I know he will he fight my corner, I am Blessed.
Dr. Canning for God's sake don't leave the Practice, I don't think I could go through this again lol.

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Responses

Response from Julie Craik, Patient Experience Public Involvement Manager, Patient Experience Team, NHSGGC 6 years ago
Julie Craik
Patient Experience Public Involvement Manager, Patient Experience Team,
NHSGGC
Submitted on 16/04/2018 at 15:40
Published on Care Opinion at 15:57


Dear Rutherglen,

Thank you for taking the time to post your feedback. I am delighted to hear that your new GP has made you feel so at ease, is enthusiastic and that you feel listened to and respected.

As GPs are independent contractors, you might want to consider sharing your feedback/post with the Practice Manager of your surgery. Practice Managers are responsible for feedback and complaints for their practice and I am sure they will be delighted to hear that you are so satisfied with the care you are receiving.

Best wishes

Julie

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