"Minor Operation"

I was scheduled for a minor operation to have a sebaceous cyst removed from my scalp. The nurses at Forth Valley Royal Hospital ambulatory care department are David and Ella. They seemed to work well as a team and immediately put me at my ease with their friendly approach. Everything was explained to me very clearly and I was helped by the chattiness and good humoured banter whilst the procedure was taking place. This is what the NHS is all about - excellent, friendly, informative and professional care. Thank you, nurses David and Ella.