"Urgent care centre"

I will never attend that hospital ever again.!! For nearly two months i have been having a bad cough which led to vomitting everyday also had problems with my left breast which caused severe pain. My gp issued antibiotics however if it didnt go away my doctor said to go A&E. I did go A&E and on my way there my breast pain got so severe that my shoulder was in very bad pain. I dropped on the floor on my way there and one of the nurses going home helped me to go A&E. I was in tears and pain and i am only 21 years old and so terrified , i was so scared and in pain but none of the members cared about my sifuation. The receptionist told me to wait and i would be see soon (took 5 hours) the nurse did not care just checked my tempertaure and wrote some stuff down and didnt even ask how i am . I was so impatient that my pain increased and i was crying and crying as my left breast was getting worse and worse , the receptionist lied to me saying that i am next in line when i was not , i waited another hour. The other receptionist helped a young boy and young girl go quickly through there process, they only waited an hour and they went home after seeing a doctor when i was there for 6 hours. Its pure racism and favoritism in there. The doctor shouts out names and when the patient respond, the doctor walks off in front without even waiting for their patient. Rude and very big disrespect i saw whilst there. At last i was seen by the doctor! And he asked me why am i here today !!! Ive been seen by nurse ive given blood and he doesnt have a clue what his patient is going through! He was kind and he got upset that i was in pain , however he just didnt care as the other members there. I saw big favoritisim and dis respect , reveptionists ignore the people waiting in line, a lady sitting next to me fainted and crying in pain kept puking but was still getting waited ! Its a joke! Its called URGENT care centre not wait 6 hours centre. This hospital should get all the ofsted there or whatever to give a good lesson to these people. Ive even made a complaint to the complaint team and hopefully something would change ! Even if it does im mever going there again even if i am in severe pain!! Improve the service and improve the doctors behaviour towards their patients! They should approach with love and care not ignorant actions.