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"James Cook Hospital. You are The Best."

About: The James Cook University Hospital

What I liked

I am commenting again on James Cook Hospital. I was admitted on the 11th of July 2 weeks earlier than planned for a video telemetry test. The treatment I received was brilliant. From going into the ward, all the staff were great. I was anxious as I had never had a video telemetry test before. The staff made me feel totally at ease especially the staff that were doing the video telemetry test. I have been having episodes for 6 years and attended 2 hospitals for treatment over the 6 years. They werent able to give me a positive diagnosis. I was desperate to find out what was wrong with me. After being in the hospital for 3 days I was diagnosed with Epilepsy. It was a total relief to finally find out what was wrong with me. I cannot thank the staff enough for the kindness that was shown to me. I would advise anyone that is worried about going into this hospital for treatment to relax because the treatment I received was the best. Once again thank you. I dont know where I would have been without you.

What could be improved

Nothing

Anything else?

No

Story from nhs.uk

Responses

Response from The James Cook University Hospital

Thank you for your comments about your visit to this hospital. I am pleased have now been given and diagnosis which has given you some relief. Please be assured I will forward your comments to the Division of Neurosciences and thank you again for taking the time to post your comments.

Kind Regards

Rachel Jamieson-Gaffney

Head of Patient Relations

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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