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"Faultless and caring attention"

About: Tameside General Hospital / Trauma and orthopaedics

(as the patient),

I visited the A&E department at Tameside General Hospital following a fall that I had downstairs.  Upon arrival I received faultless and caring attention from the receptionist, the triage nurse, the A&E Consultant and the two A&E nurses.  Their quick action resulted in my arm being put into a good position for a good recovery.  Also the X ray department who were so careful and friendly.

Following my A&E visit my next appointment was with Mr Jamil who is a very nice, professional person.  He arranged for my surgery where once again I encountered faultless and caring attention from everybody in the day surgery, my surgeon, the anesthetic team and the porter.

My cast was removed in the fracture clinic and again everybody showed care and attention.

A follow up with physiotherapy was arranged and again this was conducted by a very professional and knowledgeable physiotherapist.

I am now back at work and on the road to recovery and all due to Tameside Hospital and the people who work there.

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Responses

Response from Stephanie Mosley, PALS & Complaints Support Officer, Tameside and Glossop Integrated Care NHS Foundation Trust 6 years ago
Stephanie Mosley
PALS & Complaints Support Officer,
Tameside and Glossop Integrated Care NHS Foundation Trust
Submitted on 13/04/2018 at 14:19
Published on Care Opinion at 14:22


Good afternoon. Thank you so much for taking the time to provide such positive feedback about your recent experiences.

We are delighted that your experiences were so positive with everyone whom you came in contact with.

We have shared your comments with the teams involved with your care. We do hope that you are making a speedy recovery.

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