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I felt cared for and in the hands of the right people

Posted By Nomoreceilidhsforme

"I felt cared for and in the hands of the right people"

About: Raigmore Hospital / Accident & Emergency

(as the patient),

I attended ED at the weekend after rupturing my Achilles at a Ceilidh! I was seen and treated very quickly and expertly by the staff nurse and the ENP. Everything was explained clearly and the assessment and treatment carried out with care and consideration.   I felt cared for and in the hands of the right people. Thank you so much. You are wonderful.

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Responses

Response from Katherine Sutton, Chief Officer - Acute Services, NHS Highland 6 years ago
Katherine Sutton
Chief Officer - Acute Services,
NHS Highland

Submitted on 19/04/2018 at 21:55
Published on Care Opinion on 20/04/2018 at 15:38

Dear Nomoreceilidhsforme,

Thank you for posting your comments on Care Opinion.

I am sorry to hear you damaged your Achilles at a Ceilidh.

I hope you are starting to recover from your injury and will soon be able to take up dancing again.

Our Emergency Department staff will be delighted to receive your feedback. They work exceptionally hard every day aiming to provide the best care and experience to patients they can.

Kind regards,

Katherine

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