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"Fantastic!"

About: Beckenham Beacon Ucc

Arrived with my Mum who suffers from dementia and had had a fall.

Was seen swiftly by triage, no queue at X-ray and then diagnosis given that she had broken her foot another 15 mins later.

All in all we were dealt with in less than 45 minutes ensuring it was the least stressful situation it could be for my mother... such gentle and caring staff... Wonderful people doing a difficult job on a busy Saturday afternoon.

Thank you so much..

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Responses

Response from Beckenham Beacon Ucc 6 years ago
Beckenham Beacon Ucc
Submitted on 16/04/2018 at 14:58
Published on nhs.uk at 15:07


Thank you for your positive feedback, this will be shared with the team who will be pleased that you and your mother were satisfied with the service that provided.

Kind Regards,

Matt Freeman (Service Manager)

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