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"Skin centre never again !"

About: City Hospital / Dermatology

Attended with a mole on leg initially very impressed with Doctor and the swift removal of the offending mole. I unfortunately was diagnosed with malignant melanoma and was transferred to the QE,

On returning for a review it was a very different story and I left the clinic in tears after a member of staff made an inappropriate comment about my scar.I refused to go back and have since been referred back to the QE for aftercare.As a medical professional myself I am quite critical but in this case the least said the better.

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Responses

Response from City Hospital 5 years ago
City Hospital
Submitted on 02/05/2018 at 17:58
Published on nhs.uk at 19:06


I am very sorry to hear about your experience, particularly that you were upset. This is clearly unacceptable and we would like to investigate this incident. I have spoken to the Deputy General Manager Rachel Clark and she would like to look into this further. Would you please send her an email at rachel.clark10@nhs.net or give her a call on 07976 499 282. Kind regards, Toby Lewis, Chief Executive.

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