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Care Opinion

Eye Surgery

Story from nhs.uk

"Eye Surgery"

About: Stoke Mandeville Hospital / Ophthalmology

I would like to say a big 'thank you' to the surgeon and all his team for the treatment and care I received during the past year. Despite being an incredibly busy unit the service provided was always carried out in a respectful, efficient and highly professional manner.

I had two lots of eye surgery carried out by this surgeon and consider myself so fortunate to have been a beneficiary of his immense skill and expertise. I cannot speak highly enough of him.

Many thanks once again.

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Responses

Response from Buckinghamshire Healthcare NHS Trust 5 years ago
Buckinghamshire Healthcare NHS Trust

Submitted on 26/04/2018 at 14:20
Published on Care Opinion at 16:26

Dear patient

Thank you for your lovely words and for taking the time to share your experience when you attended the Ophthalmology Department at Stoke Mandeville Hospital.

It is so lovely to hear of how our staff worked well to provide you with a high level of kind, wonderful and compassionate care. It is also very reassuring to know that your surgeries went went and you were treated by such an experienced surgeon.

We strive to put our patients first and to ensure they are offered safe and compassionate care. It is therefore always rewarding to receive such feedback and to hear of how well staff across our services have worked together to ensure our patients are treated with compassion, dignity and respect. We will ensure that your thanks are passed on to all the areas involved.

Kind regards

Patient Advice & Liaison Service (BHT)

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