"Tests at a time that suited me at Good Hope "

About: Good Hope Hospital / General surgery

(as the patient),

My GP referred me to have tests as he suspected me to have prostate cancer, the tests were arranged with me at a time that suited me via a phone call. I thought this was great as they sent me for tests very quickly after being referred.

Again, I was called back for my results three weeks later and as much as the doctors here are all great, what isn't is the car parking charges. It is stressful enough waiting for test results without the added stress of your appointments running over and this will then cause high parking charges.

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Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Star456

Many thank you for taking the time to post your experience at HEFT. We welcome all comments as part of our patients experience .For the future please contact either the parking office or Patient's Services (PALS) and we will arrange for you to be let out of the car park at the appropriate rate.

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