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Care Opinion

Terrible service.

Story from nhs.uk

"Terrible service."

If you were only slightly ill to start with, you would be completely suicidal by the time this team had finished with you.

I have only spent a week and a bit with this team and they have not only made my Suicide feeilings greater, but my conversion disorder has worsened day by day. A few exceptional nice people are not included in this review. I would also like to add that I would have give no stars, if I was given the option.

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Responses

Response from Heather Hunt, Patient Experience Advisor, Lincolnshire Partnership NHS Foundation Trust 6 years ago
Heather Hunt
Patient Experience Advisor,
Lincolnshire Partnership NHS Foundation Trust

Submitted on 20/04/2018 at 09:43
Published on Care Opinion at 15:48

The Trust would apologise that you have not found the service beneficial to you when you were in need of our help and support. I can imagine that this would have been very distressing for you and I am sorry to hear about your experiences.

Please can I encourage you to speak to the team Coordinator directly on 0303 123 4000 as the Trust is very keen to listen and improve the services we provide as a result of feedback. You can also contact the Patient Experience team on 01529 222265 if you want to discuss anything further.

Kind regards, Diane Rawsterne, CRHT service manager.

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