"The piano playing in reception is very calming"

About: Solihull Hospital / Clinical haematology Solihull Hospital / General surgery

(as the patient),

I went for my second set of scans to see what the problem is with my stomach which has been worrying me. The music from the piano being played in the reception helped me to relax and calm down.

The volunteers are really helpful as they talked to me while I was waiting for my appointment and they too helped me calm down.

I also had my blood took and the nurse was very kind to me.

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Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Brave 918

Many thank you for taking the time to post your experience at HEFT. We welcome all comment as part of our patients experience .I will pass on your comment to the Art Team.

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