This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Everything went so smoothly

Posted By nimmy

"Everything went so smoothly"

About: Manchester Royal Eye Hospital / Ophthalmology

(as a service user),

Over New Year I developed blepharitis and cysts on my eye and had to attend the eye hospital.

I was seen and sent home with treatment within 30 minutes and everyone I met was lovely and helpful.

I was expecting to have to wait ages and despite being from Scotland and therefore not on their system everything went so smoothly.

Thanks so much to the nurses that saw me as I was in a lot of pain and the treatment cleared everything up within a couple of days. 

As a student nurse myself I understand how difficult it can be to work in busy conditions but the nurses in the eye hospital were fantastic, thanks again!

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Patient Experience Team, Manchester University NHS Foundation Trust 6 years ago
Manchester University NHS Foundation Trust

Submitted on 16/04/2018 at 08:28
Published on Care Opinion at 11:59

Thank you for taking the time to share your kind feedback via the Care Opinion Website about your positive experience at Manchester Royal Eye Hospital. We were pleased to read that you were seen and treated in a timely manner and that our staff were able to provide you with pain management and the care that you required. We were especially pleased that you felt our service ran smoothly and that this contributed to a good experience of care for you. We will ensure that your feedback is passed on to the Lead Nurse of the Eye Hospital so that it can be shared with the wider team involved.

Opinions
Next Response j
Previous Response k