"Daughters stay on ward 31"

The staff on this ward do an amazing job but lack of communication between staff and patients not the best.My daughter was admitted after attending a&e in early hours of Thurs morning,thursday no body seemed to know what was happening she was going for a scan then she wasn't,then she was going for surgery and again then she wasn't no body had a clue what was happening.Finally today Friday morning had surgery got took back to her room dinnertime had the odd nurse in to check on blood pressure etc not one doctor came to discuss how the surgery had gone or exactly what they did in surgery.At 8.30 this evening got a call that she was able to leave,given medication but I had to ask what happened in surgery, appendix removed but nothing about after care only explanation about taking medication and dressing,just feel a little let down by our NHS.