"Emergency admission parking appalling"

Today I was sent from A and E in Shrewsbury to your children's assessment unit with a sick child. Services and parking there whilst expensive were second to none. Unfortunately I can not say the same about your hospital. As a single mother, I arrived at your hospital with a very poorly child and could not find anywhere to park. Being on my own, I did not have the luxury of using the drop off zone outside the children's centre. Instead all I found was row upon row of staff parking full to the hilt. I ended up driving round and round until I found a space what seemed like miles from the unit. With a very sick child in tow, in the pouring rain we finally arrived soaked. Please tell me why you treat your staff before your patients(your customers). There was plenty of parking at Shrewsbury so why is there such a problem in Telford? As a frequent user of the centre I come across this time after time. I am appalled you treat your patients in such a way and discriminate against sick children who have single parents. It is bad enough having a sick child and having to travel to get help but to not be able to park when you get there is just unreasonable. Maybe you could reply and tell me what I should have done?