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Terrible staff

Story from nhs.uk

"Terrible staff"

About: Christopher Unit (Linden)

As a patient on the ward for three months I found the permanent staff rude, unsympathetic and too hasty to use physical restraint on patients. I witnessed staff mocking very ill patients and experienced racism by a staff member. On the other hand the non-permanent nurses and healthcare workers were wonderful and very supportive.

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Responses

Response from Christopher Unit (Linden) 5 years ago
Christopher Unit (Linden)

Submitted on 18/10/2018 at 12:33
Published on nhs.uk at 13:06

I am sorry to hear about your experience at the Christopher Unit.

Could you please contact our Patient Advice and Liaison Service epunft.pals@nhs.net or our Complaints Department epunft.complaints@nhs.net with your name and contact details and we will look into your particular concerns.

In the meantime, your comments have been passed to the Director of the Service.

Thank you for leaving this feedback .

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